Privacy Policy
How we collect, use, and protect your personal information.
CONTENTS
Information We Collect How We Use It Sharing of Data Cookies Data Security Your Rights Third-Party Links Children's Privacy Changes to Policy Contact UsGiant Traders Academy ("we," "us," or "our") operates this website and provides trading education services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our program.
By accessing our website or enrolling in our program, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Contact us via phone, WhatsApp, or our contact form
- Enroll in the program and make a payment
- Join our student WhatsApp group or community
- Fill in any forms on our website
The personal information we collect may include:
- Identity Data: Full name, date of birth
- Contact Data: Phone number, city/state, WhatsApp number
- Payment Data: UPI ID, transaction reference numbers (we do not store full bank details)
- Usage Data: General browser and device information collected automatically
2. How We Use Your Information
We use the information we collect to:
- Process your enrollment and confirm your payment
- Provide access to course materials and the student community group
- Schedule and conduct live mentorship sessions
- Send you program updates, Google Sheet access, and relevant course information
- Respond to your inquiries and provide customer support
- Improve our program and services based on feedback
- Comply with legal obligations
We do not use your information for third-party advertising, and we do not sell your personal data to any third party.
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:
- Payment Processors: To process your enrollment fee securely
- Legal Requirements: If required by law, court order, or governmental authority
- Business Transfers: If the Academy is merged or acquired, your information may transfer to the new owner
4. Cookies and Tracking
Our website may use basic cookies to improve your browsing experience. These are small files stored on your device that help us understand how visitors use our site. You can instruct your browser to refuse all cookies, though some parts of our site may not function properly as a result.
We do not currently use third-party analytics or advertising tracking cookies.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your payment information is processed through secure payment channels. We do not store complete payment details on our servers.
6. Your Rights
As a user based in India, you have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal obligations
- Objection: Object to the processing of your data for certain purposes
To exercise any of these rights, please contact us via WhatsApp at +91 63813 84612.
7. Third-Party Links
Our website may contain links to third-party websites, including payment gateways, WhatsApp, and Google services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
8. Children's Privacy
Our program is intended for adults (18+). We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us personal information, please contact us immediately so we can remove it.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Continued use of our website or program after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- WhatsApp / Call: +91 63813 84612
- WhatsApp / Call: +91 96594 48833
- Location: Tamil Nadu, India